Dedicated post-sales support

Most buyers and sellers want a quick stress-free transaction. Nowadays most clients expect more from estate agents. Therefore, leading to the after sales process requiring intense client support. Estate Agents are having to spend more hours on sales progression. We are now seeing longer property chains and many more third-party stakeholders becoming more hands on in the transaction. Estate Agents are saying their phone lines are being jammed with post-sales calls and their listers and negotiators are missing out on new business. They also report that their sales staff are excellent at selling houses but do not have in depth knowledge of the conveyancing and property process which often leads to frustration and lost sales.